PUDDLES-B-GONE
ABOUT US
Puddles B Gone has deep roots in the heart of Indiana, where it was developed and supported by two passionate individuals, Diana and Tim Miller. Diana, known as the
Splash-Free Sovereign, lives in Tipton, Indiana, and originally hails from Indianapolis. Her journey from the bustling streets of the state’s capital to the close-knit community of Tipton has been marked by her unwavering commitment to improving the lives of pet owners everywhere.
Tim Miller, the brilliant engineer and product designer behind Puddles B Gone, is also from Tipton, Indiana. Growing up in this small town, Tim developed a strong work ethic and a knack for innovation. His close connection to the community and shared values with Diana have driven the creation of a product that’s both practical and reliable.
Together, their Indiana roots have influenced the development of Puddles B Gone, a product designed to keep homes dry and pets happy. Whether in the quiet neighborhoods of Tipton or the vibrant cityscape of Indianapolis, Puddles B Gone reflects the dedication and care that Tim and Diana bring to everything they do.
RETURN POLICY
Last updated October 31, 2026
Thank you for shopping with Puddles B Gone. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange under the policy below. This updated policy applies to purchases made after this update. Earlier purchases retain the return terms offered at the time of purchase.
30-DAY DRIER-FLOORS GUARANTEE
Try either Puddles B Gone waterer at home. If it does not significantly reduce the overall water mess on the floor around your pet’s drinking area, contact us within 30 days of delivery to return it for a full refund, including your original standard shipping charge. Results may vary by pet. We cover any required return shipping for damaged, defective, or incorrect products.
Our 30-day satisfaction policy also covers returns and exchanges for any reason, for all products, including defective or non-defective items in new or slightly used condition.
HOW TO START A RETURN
Email [email protected] or call 317-385-7506 with your order information to request a return or exchange. We will provide return instructions and confirm who is responsible for return shipping under this policy. Pack the item securely and include your proof of purchase.
RETURN ADDRESS
Puddles B Gone
Attn: Returns
627 N 300 W
Tipton, IN 46072
United States
Please contact us for return instructions before mailing your item.
REFUNDS
Your full refund includes the purchase price and your original standard shipping charge. Refunds are processed to your original payment method within 7–14 business days after we receive and inspect your return. We will notify you by email when your refund has been processed.
RETURN SHIPPING & FEES
Puddles B Gone covers any required return shipping for damaged, defective, or incorrect products. There is no restocking fee. Follow the return instructions we provide and keep your tracking information until your return is complete.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your item arrives damaged, defective, or incorrect, contact us at [email protected] or 317-385-7506 so we can arrange a return, refund, or exchange. Puddles B Gone covers any required return shipping for these items.
QUESTIONS
For help with a return, refund, or exchange, contact Puddles B Gone:
Phone: 317-385-7506
Email: [email protected]
© 2026 Puddles B Gone · TDK Miller LLC. All rights reserved.