PUDDLES-B-GONE

ABOUT US

Puddles B Gone has deep roots in the heart of Indiana, where it was developed and supported by two passionate individuals, Diana and Tim Miller. Diana, known as the

Splash-Free Sovereign, lives in Tipton, Indiana, and originally hails from Indianapolis. Her journey from the bustling streets of the state’s capital to the close-knit community of Tipton has been marked by her unwavering commitment to improving the lives of pet owners everywhere.

Tim Miller, the brilliant engineer and product designer behind Puddles B Gone, is also from Tipton, Indiana. Growing up in this small town, Tim developed a strong work ethic and a knack for innovation. His close connection to the community and shared values with Diana have driven the creation of a product that’s both practical and reliable.

Together, their Indiana roots have influenced the development of Puddles B Gone, a product designed to keep homes dry and pets happy. Whether in the quiet neighborhoods of Tipton or the vibrant cityscape of Indianapolis, Puddles B Gone reflects the dedication and care that Tim and Diana bring to everything they do.

RETURN POLICY

Last updated September 01, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Puddles-B-Gone

Attn: Returns RMA #

RETURN PROCESS

Puddles-B-Gone

Attn: Returns RMA # 627 N 300 W Tipton, IN 46072 United States.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least twelve (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

SHIPPING REFUND

Return Policy:

We want you to be completely satisfied with your Puddles-B-Gone Gravity Dispenser. If you need to return your item, please review our return policy:

● Returns: We offer a 100% satisfaction guarantee. If you are not fully satisfied with your Puddles-B-Gone Gravity Dispenser, you can return it within 30 days of receiving the item for a full refund.

● Refunds: Upon receipt of the returned item, we will process your refund within 7-14 business days. Refunds will be issued to the original payment method used at checkout.

● Condition of Returned Items: To be eligible for a refund, the Puddles-B-Gone Gravity Dispenser must be in its original condition, unused, and with all packaging and tags intact. We reserve the right to refuse refunds for items that do not meet these criteria.

● Shipping Costs for Returns: Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee receipt of returned items without tracking.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy,

please contact us at: 317-385-7506

Email: [email protected]

Effective Date: July 1, 2023

Last updated on April 4, 2025

We at TDK Miller LLC DBA PUDDLES B GONE ("we," "us," "our") are committed to protecting your privacy and providing a safe online experience. This Privacy Policy applies to the website https://puddlesbgone.com/

("Site") and governs data collection, processing, and usage in compliance with the General Data Protection Regulation (GDPR). By using the Site, you consent to the data practices described in this policy.

1. Collection of Personal Information

We collect personally identifiable information, such as your name, email address, and phone number when you register on our membership portal or complete an opt-in form. We use this information to manage your membership, personalize your experience, and respond to your inquiries or requests.

2. Use of Your Personal Information

We use your personal information solely to provide you with services available through our Site and to manage our relationship with you. We do not sell, rent, or lease our customer lists to third parties.

3. SMS Messaging and Opt-In Details

If you choose to provide your mobile number, you may opt in to receive SMS communications from TDK Miller LLC DBA PUDDLES B GONE . These messages may include account notifications, training reminders, onboarding support, and occasional updates related to your membership and brain training services.

You may opt out of SMS messages at any time by replying STOP. Message and data rates may apply depending on your mobile carrier.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. While no security system is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, we assure you that we take extensive steps to protect your information from such events.

5. Usernames and Passwords

Your access to parts of our Site may be protected by a username and password. It is critical that you keep this information secure and confidential to prevent unauthorized access to your information.

6. Payment Information

Your credit card information, if provided, is used only for processing payments. TDK Miller LLC DBA PUDDLES B GONE does not store any credit card information.

7. Cookies

We may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

8. User Rights and Data Access

You have the right to request access to the personal information we hold about you, request corrections, or request deletion of your data, subject to applicable legal requirements.

To make a request, please contact us at [email protected]

9. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS consent and phone numbers collected are used solely for providing TDK Miller LLC DBA PUDDLES B GONE messaging services and user communication.

10. Changes to this Policy

TDK Miller LLC DBA PUDDLES B GONE will occasionally update this Privacy Policy to reflect company and customer feedback or changes in privacy legislation. We encourage you to periodically review this Privacy Policy to be informed of how TDK Miller LLC DBA PUDDLES B GONE is protecting your information.

11. Contact Information

TDK Miller LLC DBA PUDDLES B GONE welcomes your comments regarding this Privacy Policy. If you believe that we have not adhered to this policy, please contact us at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem.

By using our site, you consent to our privacy policy.

PUDDLES-B-GONE

ABOUT US

RETURN POLICY

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